Case Manager - Infectious Disease

Case Manager - Infectious Disease

Join HHM Health as a Compassionate Case Manager focused on HIV, Hepatitis C, and STI treatment. You will coordinate care, engage patients, and advocate within a patient‑focused, culturally sensitive environment.

• Act as the primary patient contact via phone and in‑person, establishing professional, compassionate relationships.
• Monitor patient care, track referrals, manage scheduling, and address social determinants of health with appropriate resources.
• Collaborate weekly with the Care Team to promptly address patient needs.
• Schedule new patients, conduct reminder calls, and manage the infectious disease queue.
• Facilitate hand‑offs from external providers via phone, fax, or email.
• Maintain detailed documentation of patient encounters and meet reporting requirements.
• Track patient attendance at appointments, initiate follow‑ups for missed visits.
• Participate in outreach testing, share educational resources on HIV, Hepatitis C, and STIs, and provide PrEP education when requested.
• Represent HHM Health at professional conferences, in‑service training, and meetings as directed.

• Licensed Bachelor or Master of Social Work (LBSW/LMSW).
• BLS certification.
• Bilingual fluent in Spanish is a plus.
• Strong understanding of social determinants of health and community resources.
• Strict confidentiality compliance with HIPAA and organizational policies.
• Proficiency in patient tracking and documentation systems (e.g., eClinical
  
  Works).
• Excellent communication and relationship‑building skills.
• Comfort discussing PrEP and other sensitive topics with patients.
• Flexibility to work on special projects and occasional weekends as needed.
• Servant heart committed to making a positive impact.

• Full‑time position with competitive medical premiums.
• Health Savings Account (HSA).
• 403(b) retirement plan with dollar‑for‑dollar matching up to 3%.
• Generous paid time off, sick and volunteer days.
• Paid holidays.
• Accidental Death & Dismemberments (ADD) plan.
• Short‑term & Long‑term disability.
• Employee Assistance Programs (EAP).
• HHM CARES Fund.

HHM Health is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to protected characteristics.

Apply directly at HHM Health. No third‑party recruitment agencies please.