Assistant Medical Support

Job Details Job Location:
Samuell C&A-4701 Samuell Blvd - Dallas, TX Position Type:
Full Time Education Level:
High School Diploma Salary Range:
Undisclosed Travel Percentage:
Travel within DFW Metroplex Job Category:
Clinical Description

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services.

The Medical Assistant performs routine, delegated clinical and administrative duties within the supervising medical staff members' scope of practice consistent with the medical assistant's education, training, and experience. Such duties shall not constitute the practice of medicine.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides medical staff member extender services, including coordination of lab results, and obtaining authorizations for ordered medications.
• Administers medications as delegated by a medical staff member or APN.
• Performs venipuncture as delegated by a medical staff member.
• Obtains vital signs when delegated by medical staff member.
• Provides patient teaching to individuals and groups regarding mental health, medication, and other health-oriented or supportive topics as delegated by medical staff member or APN.
• Coordinates needed medical, dental, and prevention services when delegated.
• Coordinates consumer care with PCP, pharmacy, and/or other healthcare providers as needed.
• Identifies all consumers clearly before the administration of any medication, phlebotomy, and/or electrocardiograms.
• Documents care provided accurately, appropriately, legibly, and in a timely fashion.
• Documents verbal/telephone refill authorization within 2 hours when delegated by medical staff member. Assures that medical staff member cosigns the documented refill authorization within 24 hours.
• Bills for services honestly and accurately.
• Participates in Quality Improvement activities, i.e., reviewing documentation, consumer care, and departmental and Center policies.
• Maintains a safe and clean consumer care work area.
• Uses work time productively. Monitors productivity reports on a weekly or daily basis.
• Promotes positive relations between the specific units and other departments, consumers, medical staff members, and community agencies.
• Maintains confidentiality concerning consumer/Center information.
• Communicates effectively with consumer/family to elicit essential information with accuracy and timeliness.
• Attends staff meetings regularly as required.
• Performs other duties as assigned.

COMPETENCIES:

• Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws.
• Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
• Effective verbal and written communication skills.
• Excellent organizational skills with the ability to prioritize workflow and meet deadlines.
• Ability to handle multiple tasks and special projects simultaneously.
• Able to work autonomously with minimal or no supervision.
• Able to maintain a high level of professionalism and confidentiality.

EDUCATION AND EXPERIENCE:

• High school/GED with 0 to two years experience in MH/MR or human services.
• Graduate of a formal program in medical assisting accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES). Transcript should document training in phlebotomy and performance of electrocardiograms.
• Certification through The American Association of Medical Assistants or registration through the American Medical Technologists is strongly encouraged and preferred.

MATHEMATICAL SKILLS:

• Basic math skills required.
• Ability to work with reports and numbers.

REASONING ABILITY:

• Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

COMPUTER SKILLS:

• Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
• Ability to utilize Internet for resources.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
• Liability…