Code Enforcement Officer ; Code Compliance; Civil Service Job Dallas area,Texas USA,Government

Position: Code Enforcement Officer I (Code Compliance) (Civil Service)

Position Purpose

The Code Enforcement Officer I investigates, inspects, and enforces municipal, land development, and property maintenance codes within city boundaries. Schedules and performs systematic property maintenance inspections to maintain or achieve minimum property standards.

Essential Functions

Conducts and performs inspections on city properties, projects, buildings, and developments to ensure compliance with all municipal, state, and federal regulations.

Identifies, determines, and compiles non-compliant concerns and addresses issues with appropriate parties; takes accurate data and information concerning code violations and enforces code compliance.

Investigates non compliant problems and makes recommendations for corrective action; communicates and collaborates with developers and other individuals to address code violations and make changes; performs follow up work and assistance as needed.

Creates accurate and professional notices of violation; takes photographs and gathers evidence while performing inspections; issues citations and responds to citizen complaints.

Educates and provides information to citizens, developers, and the general public; interprets laws and regulations while educating public on laws regulations and code standards.

Drafts, maintains, and edits documents regarding inspections, code enforcement activities, and code violations.

Remains up to date on all current code standards and changes in regulations; maintains certifications and attends professional development as needed.

Drives vehicles throughout the city to perform inspections and address compliance and code violations.

Performs any and all other work as needed or assigned.

Education
Minimum Qualifications

High school diploma or GED.

Experience

Two (2) years of heavy citizen/customer service contact resolving complaints and/or conflicts, service and/or billing disputes.

Equivalency

A current Code Enforcement Officer Trainee certification (or higher) issued by the Texas Department of Licensing and Regulations (TDLR) will meet the education and experience requirements.

License and Certification

Valid driver’s license with good driving record.
Must obtain certification as a Code Enforcement Officer Trainee issued by TDLR within probationary period.

Other Requirements

Availability to work varying shifts including nights, weekends and holidays.

Preferences

Bilingual in English/Spanish is a plus.
Effective oral and written communication skills.
Exceptional customer service skills.
PC and report writing skills.
Ability to testify in court and deal effectively with the public.
Ability to work under time sensitive situations.
Ability to work with community stakeholders and develop community partnerships.
Ability to demonstrate a high level of professionalism.

Online Exam Requirement

Reading Comprehension
Applying Policies
Sentence Clarity
Business Correspondence
Spelling

Candidates meeting the minimum qualifications will be sent a secure link to take the exam.

Supplemental Information
Knowledge And Skills

Knowledge of municipal, state, and federal regulations.

Knowledge of inspection protocols, policies, and procedures.

Ability to determine code violations and suggest corrective action.

Ability to issue citations and communicate with various individuals.

Ability to interpret, educate, and apply regulations to correct compliance issues.

Ability to use computer programs, software, and equipment.

Ability to provide calm, professional, and excellent customer service.

Ability to manage time and complete multiple tasks.

Communicating effectively verbally and in writing.

Establishing and maintaining effective working relationships.

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

For evaluation purposes, acceptable qualifying experience for all positions must have been in a paid capacity unless noted otherwise in the minimum qualifications for the posted position.

Additionally, 30+ hours per week will be counted as full-time employment and will receive full credit for the amount of time employed. A minimum of 15 through 29 work hours per week will be counted as part-time employment and will receive half credit for the amount of time employed.

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