Accounts Receivable Supervisor

The Accounts Receivable Supervisor leads the day-to-day execution of receivables operations, with a focus on accurate invoicing, effective collections, and timely resolution of account issues. This position manages a team of AR professionals, serves as a point of escalation for customer concerns, and ensures processes are well-documented and consistently followed. The ideal candidate brings hands‑on AR leadership experience, clear communication skills, and the ability to operate efficiently in a high‑volume environment.

• Lead, guide, and support the Accounts Receivable team across billing, collections, and cash application activities.
• Review and manage receivables aging, partnering with collection staff to drive resolution of overdue balances.
• Ensure customer invoices are generated accurately and in alignment with internal standards and policies.
• Act as an escalation resource for complex customer billing or payment disputes, coordinating with internal stakeholders as needed.
• Complete and review detailed account reconciliations, adjustments, and corrections.
• Contribute to the creation, refinement, and enforcement of AR policies, procedures, and documentation.
• Prepare and evaluate AR-related reports, including trends in collections performance, DSO, and cash forecasting.
• Assist with month-end and year-end close activities to ensure financial accuracy and deadlines are met.
• Provide coaching, feedback, and development opportunities to team members to strengthen performance and skills.
• Partner with the AR Manager on operational improvements, process optimization, and system-related initiatives.

• Bachelor’s degree in Accounting, Finance, or a related discipline, or comparable professional experience.
• 3–5 years of experience in Accounts Receivable, with at least 2 years in a leadership, supervisory, or senior role.
• Solid knowledge of receivables workflows, invoicing practices, and collections strategies.
• Strong analytical abilities with a problem‑solving mindset.
• Advanced Excel skills and experience working with ERP or accounting systems (such as Net Suite, SAP, Oracle, or similar platforms).
• High level of accuracy, organization, and professional communication.

• Background in a technology-driven or SaaS-focused organization.
• Understanding of revenue recognition principles and subscription-based billing.
• Exposure to AR automation or collections optimization tools.