Fraud and AML Investigator

Description

The FRAML Investigator assists the BSA Officer and the FRAML Manager in daily monitoring activities, specifically related to BSA, AML, CIP, OFAC, and fraud programs to ensure compliance with applicable internal policies, procedures, and external regulations. The FRAML Investigator is responsible for ensuring the company's adherence to internal policies, procedures, and external regulations related to BSA, AML, CIP, OFAC, and fraud prevention programs.

The successful candidate will have a strong background in member service, knowledge of BSA and AML regulations, analytical skills, and excellent communication and problem-solving skills.

• Review and investigate various reports and systems for potential fraudulent activities within member accounts and loans.
• Monitor fraud detection systems/reports for suspicious/fraudulent account activity.
• Maintain thorough and accurate case notes in chronological order utilizing the case management system.
• Identify through fraud case analysis, opportunities to enhance internal policies, procedures and controls throughout the enterprise.
• As necessary, prepares reports for management covering investigative details, results and recommended loss prevention and recovery actions.
• Formulates and recommends action response to criminal allegations, files case reports as appropriate and testifies in court proceedings as appropriate.
• Review system changes to identify internal fraudulent activity.
• Communicate with other lines of business, law enforcement, and victims of crime to determine the extent and nature of criminal activity.
• Consult and advise managers and employees in identifying potential fraud, consulting/interviewing members and taking appropriate action in fraud situations.
• Prepare Suspicious Activity Reports (SAR) for final review.
• Assists in development and facilitation of fraud prevention and awareness for all staff, as applicable. Assist with, respond to and/or resolve member/branch issues related to fraud.
• Assists with the training of new staff and acts as a resource for all team members regarding a variety of loss prevention and fraud scenarios.
• Demonstrates highest levels of customer service, confidentiality and discretion when dealing with the internal and external members.
• Maintains well-developed working knowledge of the assigned duties and job functions; keeping up to date and requesting additional training and/or development as needed.
• Ensures duties performed are in compliance with all security, audit, regulatory compliance, information security, customer privacy, and Bank Secrecy Act/Customer Identification Program policies and procedures.
• Reports regularly to work and returns from breaks and meal periods on time according to the posted schedule.
• Completes and reviews reports relating to the Risk Management department, as directed by the area Director.
• Participates on teams and in meetings as required.

• 2 - 3 years banking or credit union experience
• High school graduate or GED
• BSACS or comparable certification within 1 year of hire

• Knowledge of, or ability to learn, credit union’s core and ancillary systems, policies, procedures and established processes.
• General knowledge of Fraud and knowledge of industry Fraud trends
• Knowledge of, or ability to learn federal, state and local laws, statutes, regulations codes and standards related to the area of responsibility.
• Knowledge of principles and processes for providing member services; including member needs assessment, meeting service standards and evaluation of member satisfaction.
• Skill in using tact and diplomacy in performing assignments & converting draft materials into finished documents
• Actively learning by understanding the implications of new and existing information for current and future problem solving and decision-making.
• Establishing and maintaining effective working relationships with area Vice Presidents, Directors, Branch Managers, and employees.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Performin…