Accounts Receivable Supervisor

Our client is seeking an Accounts Receivable / Cash Application Supervisor to lead a team responsible for accurate, timely payment posting and clean customer account reconciliation. This is a hands-on leadership role for someone who enjoys improving processes, coaching a team, and partnering across billing, collections, and finance to keep cash flow moving and customers supported.

• Lead a core AR function with clear, measurable impact on cash flow and customer experience
• Strong ownership and visibility across finance and operational teams
• Opportunity to improve workflows, reduce exceptions, and strengthen controls
• People leadership focus: train, coach, and develop a team of AR specialists

• Supervise daily cash application operations to ensure timely, accurate posting of customer payments
• Resolve escalated items including unapplied cash, short payments, chargebacks, and other payment exceptions
• Drive process improvements and maintain consistent procedures to reduce rework and delays
• Partner with billing, collections, and finance to support smooth payment processing and account reconciliation
• Escalate complex account issues to the appropriate teams and support timely resolution
• Support audits and special projects through data gathering, validation, and analysis
• Coach and develop team members; support training and performance expectations
• Ensure compliance with company policies and applicable requirements
• Assist with reconciliation support related to bank and card activity as needed

• Associate’s or Bachelor’s degree in Accounting, Finance, Business, or related field or equivalent experience.
• 3+ years of experience in Accounts Receivable, cash application, or payment processing operations
• 2+ years of people leadership or team lead experience in a receivables/accounting operations environment
• Strong Excel/data skills and the ability to prioritize, problem-solve, and manage multiple deadlines
• Strong communication skills and a customer-focused, collaborative mindset

• Experience in a high-volume cash application environment with complex remittance details
• Familiarity with bank portals and card settlement/payment processing workflows
• Background improving SOPs, controls, and team training programs