Retirement Plan Solutions Analyst

Overview

Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is the second-largest independent financial advisor network in the nation by number of advisors, as well as a leading provider of retail services to the investment programs of banks and credit unions.

• Play a key role in ensuring Cetera Financial Group’s ERISA/retirement plans fiduciary programs continue to conform to set guidelines.
• Comply with processes and procedures of the team, including regulatory requirements.
• Provide day-to-day operational support of CFG fiduciary programs, ensuring accuracy, key metrics, and SLA’s achieved.
• Responsible for daily process of work associated with CFG’s retirement plan fiduciary programs, including new account set-up and maintenance.
• Facilitates agreement review and ensure alignment with outside vendor data.
• Provide program support, including onboarding of new advisors and record‑keepers/vendors.
• Respond to inquiries from internal and external customers via email in a timely fashion.
• Perform detailed research as required.
• Strong communication skills with advisors, vendors, and internal teams.
• Ability to communicate clearly in written format, including the ability to document decisions made effectively by program management, with supporting rationale.
• Provide feedback and contribute to improving the overall fiduciary program experience.
• Ability to distinguish multiple firm‑specific versions of agreements and forms, recognize similarities and differences across firms; and to apply knowledge of each, as appropriate.
• Ability to manage daily work with multiple vendor relationships under direction of program management.
• Proficiency with the technology platform(s) used by the Retirement Plan Solutions (RPS) team.
• Natural curiosity with respect to how things work, and why, and how they fit together.
• Strong organizational skills

• Bachelor’s degree or equivalent experience
• 3‑5 years of financial services experience

• Experience with employer sponsored retirement plans.
• Bachelor’s Degree in Business, Economics, Finance or Accounting
• Series 65, 66, 7
• 3+ years’ experience with direct business and/or advisory operations and customer service
• 3+ years of advanced Excel experience (v‑lookup, shortcut keys, etc.)

The base annual salary range for this role is $70,000 to $110,000, plus a competitive performance‑based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations.

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