Loan Specialist

Apply for the Loan Specialist position at Neighborhood Credit Union
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Base pay range: $21.50/hr – $24.00/hr (your actual pay will depend on your skills and experience).

• Assumes responsibility for the effective and timely performance of assigned functions.
• Assembles and verifies accuracy of loan documentation.
• Ensures that loan files contain documents with proper signatures, and other relevant information.
• Responsible for understanding the title process for autos, boats, and recreational vehicles. Follow up timely with financial institutions regarding title releases.
• Responsible for timely processing of liens for collateralized consumer loans.
• Responsible for the timely release of liens for collateral payoffs in accordance with state guidelines, rules and regulations.
• Responsible for working with insurance companies on total losses.
• Responsible for back-end product cancelations and claims.
• Responsible for all existing loan maintenance and clerical duties for the lending department. This includes completing maintenance in electronic title system including error reports, matching titles, and closing accounts.
• Processes dealership and insurance payments in a timely manner via official check and wire.
• Responsible for referring credit union products and services to meet company, personal and departmental goals.
• Assumes responsibility for establishing and maintaining professional business relations with customers, other financial institutions, and merchants.
• Maintains a thorough understanding of all credit union consumer loans, consumer loan products, and required loan documentation for each loan type.
• Responsible for effectively communicating with Texas Department of Motor Vehicle Tax Office staff, dealerships, and insurance companies regarding title work and collateral claims.
• Promptly and professionally responds to member inquiries by phone, email or text.
• Collaborates with members, insurance companies, other Financial Institutions, and third parties to provide a fast and efficient consumer loan funding process.
• Assumes responsibility for establishing and maintaining effective coordination and working relations with Company personnel and with management.
• Communicates effectively and professionally with teammates, other departments, management and third parties.
• Follows all policies and procedures regulated by the credit union as well as governmental policies, procedures, and regulations.
• Complies with the US Patriot Act, Bank Secrecy Act, OFAC, policies and procedures.
• Assists other departments with lending related questions and support.
• Assumes responsibility for related duties as required or assigned.
• Performs any loan related duties as needed.
• Provides feedback on daily duties to promote process improvements.
• Maintains a good attitude when assigned new processes, new services, and new products.

Entry level

Full-time

Finance and Sales

Banking

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