Coordinator, Sports

Overview

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. The company provides access for corporate clients and fans to official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. On Location is a subsidiary of TKO Group Holdings, Inc.

(NYSE: TKO).

A Coordinator is responsible for operational sales efforts related to the Company’s various events and services. Primary responsibilities include managing the event live process, handling multiple tasks and projects, anticipating event needs, discerning work priorities, and meeting deadlines with minimal supervision.

• Guest service support and issue resolution via phone and email.
• Foster relationships with guests, hotels, transportation, other vendors, and services.
• Create event and hotel (CCG/Prepaid) builds in proprietary programs/systems.
• Support Sports Experiences team with preparation of event materials throughout the planning and execution of events.
• Support event logistics such as guest check-in, , badges, and other items for distribution.
• Assist in fulfillment process to include ordering components, coordinating delivery of packages.
• Assist in creating and distributing event-related communications to applicable recipients (e.g. guest and hotel communications during changes).
• Work in conjunction with and communicate closely with other departments as it relates to major events.
• Compile and maintain event summary information such as tracking historic sales and hotel reporting.
• Support Accounting with billing, reconciliation, and collection process for event services.
• Assist in process development by analyzing current processes, then identifying and communicating opportunities to streamline procedures that directly impact productivity.
• Cultivate a working knowledge of all events/services to provide customer support; assist Customer Service with incoming sales calls.

Must be adaptable with work and travel schedule and be available to travel for work which may include extended work hours during nights, weekends, and holidays. This position may require up to 25% travel.

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s Degree in Hospitality, Sports Management, Marketing, Business or a related field, or equivalent experience.
• Minimum of 2+ years in the sports, travel and/or hospitality industry.
• Proficiency in Microsoft Office applications; in particular Excel and Outlook.
• Produce accurate work, even under pressure, and check the accuracy of information before using or passing on to others.

• Hotel contracting experience is required for consideration.
• The ability to enter into negotiations understanding both parties needs and wants and ultimately partnering to obtain win/win results for the client, On Location and vendor.
• Exceptional interpersonal skills – a collaborative style and ability to communicate effectively at all levels with strong oral, written, and presentation skills.
• Continually striving for self-development and discovering better means of accomplishing both personal and professional goals.
• Collegiate sports and/or event operations.
• Travel & Hospitality.

• Exceed all service expectations with our customers, our partners, and each other.
• Create value by enriching people’s lives.
• Do the right thing and bring others along with us — always.
• Propel the power of diversity, in thought, team and experience.
• Partner to generate win-win solutions.
• Ignite and empower our team’s entrepreneurial spirit.
• Exude respect and gratitude — treat others as you would want to be treated.

Competitive salary, commensurate with experience,…