LN Venues, General Manager - HOB Dallas

LN Venues, General Manager – HOB Dallas – Live Nation Entertainment

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world, promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

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Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our owned/operated amphitheaters to our global touring team, from ticketing and venue operations to marketing and sales, we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog‑friendly offices and progressive benefits such as student‑loan reimbursement and adoption/fertility support, we strive to create a place where everyone feels they belong and can thrive.

• Work closely with Live Nation promoters and operations and provide direction on standards and compliance
• Manage day‑to‑day operations of all venue vendors/subcontractors (HVAC, Plumbing, Electrical, Landscaping, Cleaning, Security, Trash/Recycling)
• Advance each show with tour security directors and fulfill tour security requirements
• Be on site for each event prior to load‑in and until load‑out
• Coordinate and facilitate event set‑up with operations
• Coordinate day‑of‑event activities and matters

• Identify and maximize revenue drivers while optimizing the overall guest and artist experience
• Collaborate with Marketing, Premium Seat Sales, Food and Beverage team, and Sponsorship to create innovative offerings that drive incremental revenue growth, fan and partner engagement, and profitability
• Oversee food and beverage and merchandise performance and strategies (point of sale ratio, variety, etc.)
• Manage overall expenses of concerts to maximize profits while protecting the guest and artist experience
• Promote and establish rental events in the venue

• Hire, train, and schedule full and part‑time employees, and work closely with all subcontractors and third‑party vendors
• Supervise several exempt and non‑exempt positions
• Monitor and review employee performance accordingly
• Manage employee attendance records for all employees
• Ensure responsible staffing levels and budget targets for each event
• Establish and maintain high standards of customer service for staff, customers, and vendors

• Perform and execute the successful settlement of events
• Perform and execute timely Flash Reports after events
• Generate the Operations costs flash report following each event
• Forecast in ROME operational and production expenses, as well as ancillary revenue streams
• Implement and comply with the company's audit procedures
• Maintain excellent working knowledge of Health & Safety regulations

• Work closely with key civic governmental departments and interact with the community in general
• Work with all other departments to help fulfill needed requirements
• Other duties as assigned by executive management

• Minimum 5 years experience as a general manager or operations manager in a hospitality‑related business
• Proven track record managing large‑scale live events, vendor relationships, and subcontractor agreements
• Must have extensive background in event sales and promotion
• Proficiency with event settlement processes, and Health & Safety regulations

• Must have expertise in profitability analysis and budgeting
• Strong ability to forecast operational expenses,…