Data Center Engineering Operations Technician - Northern Virginia

Data Center Engineering Operations Technician - Northern Virginia

Job  | Amazon Data Services, Inc.

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front‑line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintains and operates our critical infrastructure systems so that they are prepared to stand up against any situation.

AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOTs) help keep them that way by working with the brightest minds from around the globe to test and implement the newest technology and work practices to meet market demands.

We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests, manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors and vendors, ensuring that work performed complies with established practices, procedures and local legislation
• Work schedule may vary by location; shifts can be up to 12 hours and may rotate on a predefined schedule; some locations have on‑call rotations
• Role may support more than one location/site

Our data centers operate 24/7 and require on‑site presence. The position offers two shift schedule options:

• Option 1:
  Weekend Rotation
  • Days worked:
    Sunday – Tuesday, plus every other Saturday
  • Weekly pattern:
    Alternates between 3‑day and 4‑day work weeks
  • Shift hours: 5:30 am – 6:00 pm (day) or 5:30 pm – 6:00 am (night)
• Option 2:
  Weekday Rotation
  • Days worked:
    Wednesday – Friday, plus every other Saturday
  • Weekly pattern:
    Alternates between 3‑day and 4‑day work weeks
  • Shift hours: 5:30 am – 6:00 pm (day) or 5:30 pm – 6:00 am (night)

Both schedules follow a rotating pattern with 3 days one week and 4 days the following week.

• Time and a half after 40 hours per week
• Night Shift Differential: 13% additional pay for 6:00 pm – 6:00 am shifts
• Maximum hours: 60 per week, including up to 20 hours of overtime

• Willingness and ability to work in the following conditions with reasonable accommodations:
  • Regularly lift and/or move up to 39 lb independently; participate in group lifts for 40+ lb
  • Maintain balance, perform construction tasks while on a ladder
  • Regularly walk, use hands and fingers, handle or feel, reach with arms, stoop, kneel, crouch, crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
  • Work in an environment requiring ear protection

This role is Amazon’s front line for hands‑on electrical and mechanical equipment preventative maintenance and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). The technician will maintain, operate, and troubleshoot mission‑critical data center facility equipment including standby diesel generators, fuel systems, 3‑phase electrical systems (switch gear, UPS units, PDUs, wet‑cell batteries), mechanical equipment (CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, motors), fire/life safety equipment, building automation systems and general facilities equipment.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We…