Teaching Fellow - IT Support

Company Overview

Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape for 30 years by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners—ranging from Fortune 500 companies to innovative startups—Per Scholas is forging inclusive tech talent pipelines to fulfill an ever-increasing need for skilled talent.

With national remote training and campuses in 20+ cities, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, more than 30,000 individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings.

Per Scholas preferred hires reside within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA.

Per Scholas is seeking a dynamic, team-oriented individual to serve as a Teaching Fellow – IT Support. This person will join our Technical Instruction Training Team as a support instructor and play an essential role in training Per Scholas learners to become outstanding entry-level technicians.

Provide effective support to the Lead Instructor and learners in and out of training sessions, reinforce the curriculum, and assist with classroom management and administrative tasks.

• Lab / Classroom Responsibilities
  • Assist the Lead Instructor in conducting technical training sessions.
  • Monitor and assist learners (15–30 students) in lab or classroom environments.
  • Troubleshoot lab equipment, software, or network issues.
  • Provide tutoring/office hours for learners who need additional support.
  • Support classroom time management and instructional pacing.
• Administrative Responsibilities
  • Grade and review labs, assessments, and assignments.
  • Utilize LMS platforms (e.g., Canvas) to monitor learner performance and attendance.
  • Perform data entry and record keeping in systems such as Salesforce.
  • Participate in regular check-ins with instructors and management.
  • Meet with learners 1:1 to discuss progress and performance.
• Growth Responsibilities
  • Upskill and cross-train to support additional course offerings.
  • Engage in professional development using platforms such as Canvas, Udemy, Coursera, and Linked In Learning.
  • Occasionally support instruction delivery in preparation for promotion to Lead Instructor.

• Educational Qualifications
  • Graduate of Per Scholas or equivalent IT experience.
  • CompTIA A+, Google IT, or related certifications preferred.
  • Ability to learn new skills quickly.
  • Strong verbal and written communication skills.
  • Basic understanding of information technology.
  • Interest in teaching and supporting learners.
• Interpersonal Qualifications
  • Receptive to feedback.
  • Team-oriented with strong communication skills.
  • Responsible, flexible, and adaptable.
  • Ability to work independently without micromanagement.
  • Alignment with Per Scholas’ mission of creating career pathways for individuals from diverse communities.

For this role specifically, we are targeting a salary of $45,676.00, with differences in compensation typically determined by geography, qualifications, and experience.

If you have any questions about this role, please feel free to email our Talent team  look forward to viewing your application!

We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin.