School Operations Associate

Job Description

Job Status:
Please note that this is a general posting for current and potential future opportunities. At this time, there may or may not be a vacancy. We are collecting applications on a rolling basis and encourage you to apply. Your application will be reviewed and considered for any opportunity that matches your skills and experience. Please be aware that you may not receive communication regarding next steps until an aligned opportunity becomes available.

We appreciate your interest in the role and KIPP Texas.

Every member of The Team & Family at KIPP Texas Public Schools plays a critical role in ensuring our students have the skills and confidence to pursue the paths they choose - college, career and beyond. Our educators are passionate advocates for their students and their families, working tirelessly to ensure that our students have access to opportunity. In our classrooms and across the KIPP family we embrace, honor and celebrate our differences across several characteristics that construct our unique identities in our little and big KIPPsters.

We are especially committed to attracting and developing individuals who share the life experiences of our students because we believe the best work we do is grounded in the realities and experiences of our families and KIPPsters.

The School Operations Team is focused on creating the conditions by which our schools can thrive by successfully driving attendance, enrollment, and school wide systems; leading safety and crisis management; and providing exemplary customer service for students, families and staff members.

The School Operations Associate (SOA) is a school based position that ensures students, families, and staff have the information and resources they need to succeed. The SOA supports the day-to-day operations procedures that allow the school to run efficiently and effectively.

• Assists with the implementation of the day-to-day school based operations policies and procedures
• Implements the daily school wide procedures such as arrival, lunch, and dismissal
• Captures all transportation changes from families
• Supports families in completion of registration documents
• Supports school events and activities as assigned
• Makes daily attendance calls based on guidance from Attendance and PEIMS Specialist
• Documents all attendance changes and corrects attendance data in student information system
• Ensures all family facing materials are readily available
• Schedules family meetings with appropriate team members
• Manages all phone calls coming into the school
• Manages all visitors coming into the school and completes check in through Raptor
• Prepares and sends school specific family communication
• Maintains the front office and all family-facing systems

Required

Education and Experience:

• Unwavering commitment to the KIPP Texas mission, core values and willingness to go above and beyond to meet the needs of KIPP Texas students, families, and staff
• Bilingual;
  English & Spanish required
• Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly
• Strong communication and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results
• Team player with strong interpersonal and stakeholder management and relationship building skills
• Ability to be calm under pressure, especially in difficult conversations with parents and staff
• Desire to continuously learn and evolve as a professional

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The person in this position needs to be able to move about inside and outside the school throughout the workday.
• The candidate is expected to attend conferences, meetings and training sessions both virtually and in person within the Region.