Technical Training Specialist

Join our team and shape the future of connectivity:
Technical Training Specialist at E2 Optics!

The primary role for this position is to administer and effectively transfer knowledge for technical E2IQ Development training programs. The scope of instruction includes, but is not limited to Introductory and Technical Bootcamps, customized technical instruction, and ad hoc “tutoring” duties as needed. Contributes to the development of new training curriculum and maintains updates to existing training content. The Technical Training Specialist collaborates with local leadership to define technical training needs based on required skills/competencies then delivers effective and timely training events to meet those needs.

• Safety is our number one Core Value. Follow safe work practices consistent with company and client work site policies
• Exemplify and promote Core Values to foster and safeguard family-centric culture
• Collaborates with local leadership to define required skills and competencies then incorporate into training content
• Administer both academic and hands-on training methodologies that closely emulate expectations for execution in the client’s space
• Contributes to developing effective training materials utilizing a variety of media
• Practices excellence in the transfer of knowledge to trainees using effective teaching and learning strategies
• Maintains and updates knowledge of industry practices through engagement in academic, professional and technical development activities
• Collaborates with internal disciplines (Operations, Safety, Quality) to design and develop internal technical training programs incorporating both academic and hands-on training techniques
• Performs “Train the Trainer” activities to develop local technical training capabilities for existing content and standards
• Works with internal customers to develop standards consistent with training content
• Conducts duties in a positive and professional manner consistent with E2 Optics business expectations
• Supports and promotes E2 Optics policies, programs, and services
• Travel: 10-25% (Training is conducted at E2 Optics BICSI ATFs and remote E2 Optics sites)

• High School Diploma or GED required
• Manufacturer Technical Certifications (e.g., Fluke, Corning, Comm Scope, etc.)
• BICSI Installation certification is preferred
• 30hr OSHA required
• Low Voltage data center experience preferred

• 3 – 5 years telecommunications/low voltage installation of both Copper and Fiber SCS systems
• 2+ years construction/telecommunications/data center industry experience with strong background in multiple facets of the technology
• Familiar with Fluke, Viavi and other testing equipment
• Experience with structured cabling, data center, security, audio visual, DAS, and wireless communications preferred

• Training and Personnel:
  Solid working knowledge of principles and procedures for personnel training and methodology
• Serve as Technical Subject Matter Expert
• Work with Project Managers and Site Managers as content experts
• Responds to Team Members requests regarding technical information
• Ability to read technical specifications and blueprints
• Maintains current knowledge of industry practices, procedures, codes, standards, and operations. Review and analyze internal and external subject matter and assigns appropriate continuing education credits in accordance with established policy and procedures
• Adheres to established policy and procedures for training requests
• Ability to evaluate training needs, training methods, and development of training strategies
• Understanding and conversion of metric and empirical numbers. Accurate recording and communication of measurements, calculations, and data
• Excellent verbal and written communication skills
• Excellent interpersonal and conflict resolution skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Strong leadership skills

• Competitive pay
• Opportunities for professional development and career growth
• BICSI Training Facilities
• A supportive and inclusive work environment
• Health, dental, and vision insurance
• Paid time off and holidays