Director of UX, Product

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Open to Remote, USA

A little about us. Splunk is here to build a safer and more resilient digital world. We’re proud to say that we’re the key to enterprise resilience for more than 11,000 enterprise organizations that use our Unified Security and Observability Platform to keep their systems secure and reliable. We’re also especially proud of our award‑winning culture and our regular appearance on those “Best Places to Work” lists.

As a Director of User Experience Design, you and your team will be directly responsible for shaping the experience of Splunk’s products across the broader ecosystem. Your work will ensure our products deliver insightful, cohesive, and increasingly effortless experiences that scale across jobs, personas, and product lines.

You will be part of the Product Experience (PX) organization, reporting to a Senior Director of User Experience. Our mission is to make user experience a true differentiator for Splunk—one that drives customer trust, adoption, and long‑term value in a rapidly evolving and competitive market.

In this role, you will work closely with cross‑functional partners across Product Management, Engineering, Research, and other design disciplines to define and communicate a clear design strategy aligned with business goals. You will balance deep UX craft with systems‑level thinking, helping ensure that core product attributes—such as consistency, usability, scalability, and clarity—are experienced seamlessly across the Splunk portfolio. As we have recently joined Cisco, you will also be key in helping us find opportunities for integrations that bring even more value to customers.

You will draw on real‑world experience in change management and culture building to support and mentor a dynamic team as Splunk continues to evolve as part of Cisco. Identifying opportunities for shared value, alignment, and better ways of working will be critical to strengthening our practice and maximizing impact for both customers and employees.

• Defining and overseeing work on key product experience objectives
• Allocating resources and assignments across teams and initiatives
• Managing budgets, staffing, and operational considerations
• Reviewing, critiquing, and elevating design quality and outcomes
• Partnering with your peers and executive leaders in setting product strategy

You will be expected to provide hands‑on direction, insight, and coaching at the project and portfolio level, while also delegating effectively and setting clear expectations. As a people leader, you will build, mentor, and inspire your team, while contributing to the broader leadership of the UX organization and its partnerships across the company. As a teammate you will help break down silos and invest in finding ways to improve our shared culture and product experience practice.

• Use objective research and a rigorous design process to drive measurable business outcomes with lasting impact
• Communicate clearly and can articulate complex concepts to audiences at all levels, including executive leadership
• Have experience with strategic planning, prioritization, and goal‑setting across functions and business units
• Lead with confidence while demonstrating humility, curiosity, and a willingness to learn
• Thrive in environments undergoing change and enjoy turning skepticism into shared momentum
• Understand how to create air cover and space for teams to learn, grow, and do their best work
• Have a passion for systems thinking and solving large, complex, cross‑product problems
• Are comfortable navigating ambiguity and difficult conversations with multiple invested partners
• Operate with integrity, assume good intent, and keep the broader organization and customer impact in mind
• Adapt your leadership style to the situation—knowing when to hold the line and when to build bridges
• Have experience evaluating UX maturity and design compatibility in the context of acquisitions or large integrations
• Love building strong, healthy teams as much as crafting great product experiences
• Are excited by technology and…