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Customer Service Rep HelpDesk/Support

Customer Resolution & Compliance Lead

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: TIAA
Full Time position
Listed on 2026-03-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading financial services organization is seeking a Customer Resolution Manager in Dallas, Texas, to enhance customer experience through effective problem resolution and support across various departments. The ideal candidate will have strong customer service experience with required FINRA registrations and excellent communication skills. This role involves analyzing complaints, collaborating with legal and IT teams, and a commitment to professionalism.

Competitive compensation and comprehensive benefits offered.
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