Evening Customer Service Greeter - DFW Airport

Overview

Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full‑time Greeter at the Dallas Fort Worth Airport (DFW). This position offers a starting pay of $17.50 per hour and is located on‑site at 2424 E 38th St, Dallas, TX 75261.

• $17.50 / hour
• Consistent full‑time 40‑hour per week schedule
• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401(k) with matching profit sharing
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Training and development
• No airport clearance required

Option 1:

• Monday 3:00 pm – 11:00 pm
• Tuesday 3:00 pm – 11:00 pm
• Wednesday 3:00 pm – 11:00 pm
• Thursday 3:00 pm – 11:00 pm
• Friday 3:00 pm – 11:00 pm
• Saturday OFF
• Sunday OFF

OR

Option 2:

• Monday 5:00 pm – 1:00 am
• Tuesday 5:00 pm – 1:00 am
• Wednesday 5:00 pm – 1:00 am
• Thursday 5:00 pm – 1:00 am
• Friday 5:00 pm – 1:00 am
• Saturday OFF
• Sunday OFF

OR

Option 3:

• Tuesday 5:00 pm – 1:00 am
• Wednesday 5:00 pm – 1:00 am
• Thursday 5:00 pm – 1:00 am
• Friday 5:00 pm – 1:00 am
• Saturday 5:00 pm – 1:00 am
• Sunday OFF
• Monday OFF

The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly, efficient environment as they relate to the Emerald Aisle rental process. Provide members with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers.

Assist in making all transactions quick and efficient.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow – for both our company and our employees.

We are hiring now for immediate openings.

Responsibilities include:

• Work proactively with shuttlers, auto detailers, return agents, and managers to ensure proper vehicle supply.
• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and maps, and provide return directions where applicable.
• Assist members with questions and concerns to minimize counter visits.
• Communicate customer service issues to management.
• Ensure that hangtag information is completed correctly.
• Maintain clean low‑mileage fleet mix requirements.
• Maintain Emerald Aisle for cleanliness.
• Thank members for their business.
• Provide upgraded vehicles on request.
• Perform other customer service related duties in addition to those listed to ensure our service meets the needs of our customers.
• Seek to improve job performance through self‑assessment, skill development, training, and goal setting.
• Maintain a regular and reliable level of attendance and punctuality.
• Perform miscellaneous job‑related duties as assigned.

• Must be at least 18 years of age.
• Must have a valid driver's license with no more than two moving violations and/or at‑fault accidents on the driving record in the past three years.
• No drug or alcohol related conviction on driving record in the past five years.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Apart from religious observation, must be available to work one of the following schedules as part of an operational shift bid including weekends, nights, and holidays:
  • Monday‑Friday 3:00 pm – 11:00 pm
  • Monday‑Friday 5:00 pm – 1:00 am
  • Tuesday‑Saturday 5:00 pm – 1:00 am

Equal Opportunity Employer/Disability/Veterans