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Head of Customer Care B2B Auto Parts

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Empire Auto Parts
Full Time position
Listed on 2026-03-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Head of Customer Care & Experience - B2B Auto Parts
A leading automotive parts distributor in Texas is seeking a Director of Customer Care to enhance customer experience in the B2B distribution sector. The successful candidate will develop and implement strategies that improve service delivery, train and manage teams, and drive operational excellence across customer service functions. This role requires strong leadership, analytical skills, and a passion for customer satisfaction in a fast-paced environment.
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