Dispatcher​/Booker

Overview

Dispatcher / Booker role at Planet Ford Dallas. The World Class Automotive Group Talent Team recruits talent to compliment the Randall Reed family of dealerships. Our group is Texas based and growing every day. We are looking for individuals with the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career.

• Process service paperwork
• Process payment of services rendered
• Book Technicians Repair Orders
• Backup Service Dispatcher
• Finalize service repair orders
• Explain basic work completed on clients vehicles
• Recognize possible client concerns and alert management
• Answer incoming service phone calls
• Schedule service appointments
• Follow up with service clients to ensure satisfaction

• Customer focused friendly attitude
• Ability to recognize and satisfy customer concerns
• Basic computer skills
• Ability to process cash and credit card transactions
• Spanish speaking is a plus
• Superior customer interaction skills
• Positive, friendly attitude with a customer service mentality
• Enjoy working in a fast paced environment
• Able to work on your feet for extended periods of time

• Must hold a high school diploma or equivalent
• All applicants must be able to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license

• 401K
• Health Insurance
• Dental Insurance
• Disability & Life Insurance
• Flexible work schedule
• Educational and long term career assistance:
  World Class University, new hire orientation, on-the-job training, manufacturer’s certification processes, soft skills / work process training, established career paths

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industries:
  Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Planet Ford Dallas.