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Customer Success Mgr./ CSM Technical Support

Customer Experience Lead

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Expo Home Improvement
Full Time position
Listed on 2026-03-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A home improvement company is seeking a Customer Experience Supervisor to lead their customer care team. This role involves ensuring customer satisfaction by overseeing project completion and resolving issues promptly. The ideal candidate will provide ongoing training to customer service staff, develop strategy for improving customer experience, and set performance indicators. A high school degree and related experience are essential.

Experience with Salesforce is preferred. This position offers a professional office environment with regular working hours, alongside a focus on team development and customer satisfaction.
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