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Technical Support Customer Success Mgr./ CSM

Customer Success Manager, Cybersecurity SaaS

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Proofpoint
Full Time position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading cybersecurity firm is seeking a Customer Success Manager based in Dallas, Texas. The role focuses on ensuring clients realize the full value of products, enhancing renewals and customer experiences. Responsibilities include regular customer engagement, data analysis for outreach, and acting as a customer advocate to guide deployments successfully. Candidates should have a solid background in Customer Success Management within a SaaS environment, strong communication skills, and a customer-centric approach.

Competitive compensation and benefits offered.
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