Used Serviceable Material Customer Support Specialist

Used Serviceable Material Customer Support Specialist

Join Boeing as a Used Serviceable Material Customer Support Specialist in Dallas, Texas, contributing to our Boeing Global Services team.

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment where every teammate is welcomed, respected, and inclusive, with great opportunity for professional growth.

• Prepares and executes sales requests for material requirements from customers.
• Works with customers to process RMAs and core returns.
• Order fulfillment support with internal/external programs, working to customer commit dates.
• Review and identify technical documentation to determine alternate parts for customer fulfillment and repair management activities.
• Mitigates risks and issues related to customer support programs.
• Enters, tracks, monitors and coordinates customer material and delivery requirements.
• Organizes and tracks freight transportation reports in support of programs.
• Monitors customer allocation and delivery schedules for customers.
• Provides program timely communication, leadership and continuous process improvement.
• Collaborating with product, sales, and finance teams on pricing decisions.

• 3 or more years of related work experience or an equivalent combination of experience and education.
• Experience developing/maintaining strong relationships with customers.
• Proficient with various inter‑relational software programs (e.g., MS Excel, MS Word, MS Access).
• Ability to work in a fast‑paced environment managing multiple competing priorities.

• Bachelor’s degree in a related field.
• Experience working within the Aviation Industry.
• Experience working with Used Serviceable Material with a focus on Engines.
• Ability to read, analyze, and interpret technical documents.

Boeing is a Drug Free Workplace (DFW); post‑offer applicants and employees are subject to drug testing as outlined in our policies.

Competitive base pay and variable compensation opportunities. Pay is based on candidate experience, qualifications, market, and business considerations.

Summary Pay Range: $79,050 – $106,950 annually.

Applications accepted until Jan. 21, 2026
.

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship – Employer will not sponsor applicants for employment visa status.

Shift – 1st shift.

Equal Opportunity Employer – Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.