Part-Time Customer Service Rep

Overview

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No Previous Experience Required! Entry Level to a New Career Path! Ramp Up From Entry Level by Promotion (Based on Performance) Within 6 Months and Earn Potential Bonus Up to $1,050 Monthly!

This is an in-office position. All candidates should live within commutable distance of our Dallas, TEXAS offices within 40 miles.

$15 - $18.43 per hour including bonus. Bonus potential of up to $595 or more monthly based on performance.

• Handle a high volume of inbound calls from Westlake customers while ensuring a high level of service
• Interact with other departments and management to troubleshoot questions or concerns posed by customers
• Deal with challenging situations while patiently seeking solutions
• Multi-task and work independently in a fast-paced environment
• Provide customers with accurate account information
• Transfer calls to the appropriate department or staff
• Identify, research, and resolve customers’ concerns
• Take payments, make suitable arrangements, and offer solutions
• Document all accounts thoroughly
• Communicate professionally with internal and external customers
• Other duties as assigned

• High School Diploma required
• Good communication, listening, and problem-solving skills
• Basic to intermediate computer knowledge
• Reliable attendance
• Proper grammar and email etiquette
• Type a minimum of 35 WPM
• Ability to work under time constraints and daily deadlines
• Good interpersonal skills and teamwork awareness
• Bi-lingual (Spanish) is welcomed but not required

• 401K matching
• Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
• Wellness Programs
• Career Path Opportunities
• Discounts on Parks, Museums, Movie Tickets, and Attractions
• Paid Sick days
• HGym (available in our Los Angeles, CA & Dallas, TX office)
• Rental Car Discounts, Dell Member Purchase Program
• UKG Wallet

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law.

Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative.