Supply Chain BP, NA

We’re seeking a dynamic Supply Chain Business Partner, North America to join our global logistics team, based in the United States. This role is critical to bridging our China headquarters with North American operations, driving end-to-end supply chain excellence, and fostering seamless cross-regional collaboration. If you’re a strategic thinker with deep logistics expertise and a passion for cross-cultural teamwork, we want you on board!

• Align with the China logistics leadership team to develop and execute localized North American supply chain strategies, covering customs clearance, last-mile delivery, warehousing management, dropshipping, and other core logistics operations.
• Oversee and optimize third-party overseas warehouse performance, ensuring compliance with local regulations, service standards, and operational efficiency.
• Act as the primary point of contact for resolving North American logistics & warehousing challenges, collaborating with cross-functional teams (China & US) to deliver timely solutions.
• Generate data-driven reports, analyze shipment metrics, reconcile expense statements, and partner with the finance team to streamline payment processes.
• Build and maintain strong relationships with North American clients, addressing order fulfillment inquiries, advocating for client needs, and supporting the sales team to enhance customer satisfaction.
• Collaborate with the domestic overseas warehouse team to source, evaluate, and on-board high-quality local logistics partners and warehouse resources in North America.
• Prioritize and resolve urgent client requests, ensuring business continuity and exceeding customer expectations.
• Undertake ad-hoc projects and administrative tasks as assigned by leadership to support global supply chain objectives.

• Bachelor’s degree or higher (Master’s preferred); fluent in both English (native/bilingual level) and Chinese (proficient in listening, speaking, reading, writing) – deep understanding of Chinese culture and business mindset is a key advantage.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and logistics management tools.
• Minimum 5 years of proven experience in international logistics, with expertise in North American local customs clearance, warehousing, delivery, and supply chain operations; access to high-quality local logistics networks is highly desirable.
• Strong knowledge of global logistics markets, including express, air freight, sea freight, and Incoterms; familiar with North American import/export regulations and end-to-end export procedures.
• Exceptional logical thinking, strategic planning, and adaptability to adjust plans flexibly in a fast-paced environment; ability to balance big-picture vision with attention to detail.
• High sense of responsibility, innovative mindset, and resilience to thrive under high work pressure.
• Excellent communication, coordination, and cross-cultural collaboration skills; integrity, diligence, and a team-oriented attitude.

• Opportunity to work in a global, diverse team with clear career growth paths in international logistics.
• Competitive compensation package, including performance bonuses and comprehensive benefits.
• Chance to shape North American supply chain strategy and make a tangible impact on global business growth.
• Flexible work arrangements and a supportive, collaborative work culture that values innovation and teamwork.