Business Operations Manager

US Base Salary Range: $91,500 - $167,000 USD* (Check the salary ranges in the job info section for this role).

life insurance, paid time off, tuition assistance

Responsible for formulating, developing and implementing all business process workflows, policies, procedures and operating practices to streamline business operations.

• Create and build systems and tools to support the emerging business, including customer mgmt., program mgmt., governance and compliance, operations and finance systems.
• Develop streamlined workflows that efficiently and effectively support the business while ensuring appropriate governance and business controls.
• Support the successful standup and integration of business financial and operation tools from the ground up, providing integration clarity and functional cross‑over.
• Develop standard business process workflows and policies to guide the business with dashboard KPIs, metrics and critical success criteria for operational management and oversight.
• Create high‑level and process‑driver program management framework to guide consistent program management business processes to manage strategic, multi‑year customer/partner program deliverables across R&D, development, Ops and financial business needs.
• Collaborate with development project/program leads and executive leadership to create predictable forecasts for all awarded programs and development/service delivery milestones.
• Support the program management function, ensuring compliance with customer/partner program contractual requirements and deliverables.

• PMP Certified
• Lean Six Sigma Certified
• Minimum of 5 years’ professional experience
• Process engineering and business workflow experience
• Strong project management skills
• Engineering education or background to support R&D and development focused organization
• Technical agility, digital mindset
• Strong verbal and written communication skills
• Strong data analytics, financial acumen, and operational metrics mindset
• Problem solving and critical thinking skills

• Start-up, small business experience, from inception to established operation
• Technical/engineering background to support deep engagement with R&D and development organization
• US Federal Government customer/partner experience
• Management experience and experience leading teams, either directly or cross‑functionally

• Corporate Retirement Savings Plan
• Health and dental benefits
• Short‑term disability, and long‑term disability
• Life insurance, and AD&D - Company paid 2× base pay
• Optional or supplemental life and AD&D insurance (Employee/Spouse/Child)
• Paid time off for holidays and vacation
• Employee Stock Purchase Plan
• Tuition Assistance Plan
• Adoption assistance
• Employee Assistance Program/Work Life Resource Program

Come create the technology that helps the world act together. Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

Nokia is committed to inclusion and is an equal‑opportunity employer. Nokia has received the following recognitions for its commitment to inclusion & equality:
One of the World’s Most Ethical Companies by Ethisphere, Gender‑Equality Index by Bloomberg, Workplace Pride Global Benchmark.