Sales Operations Manager

Dallas, United States | Posted on 10/23/2025

Downstream Systems, Inc. is a leading marketplace platform that's transforming the waste and construction industries from the ground up. We're on a mission to bring simplicity, transparency, and sustainability to two of the most essential—but often overlooked—sectors of our economy.

At Downstream, we make it easy for contractors, builders, and businesses to find and book critical services like dumpster rentals, hauling, and site clean‑up—all in just a few clicks. No more endless calls, confusing pricing, or waiting around. Our platform connects customers with vetted, reliable providers so they can get what they need, when they need it—without the headache.

But we’re not just about convenience—we’re about impact. By streamlining logistics and digitizing the supply chain, we’re helping reduce waste, cut emissions, and build a cleaner, more sustainable future for everyone. Whether you're managing a small job site or a major development project, Downstream is here to help you keep things moving—efficiently, affordably, and responsibly.

Employment Type: Full‑time

About the Role

We’re looking for a Sales Operations Manager to optimize and scale our revenue systems, data, and processes. This person will own our CRM Process
, ensure pipeline accuracy, and help build a data‑driven foundation for growth across marketing, sales, and customer success.

You’ll be the connective tissue between GTM strategy and execution — someone who loves turning chaos into clarity and insights into impact.

Responsibilities

• Work closely with our Product Team to develop and maintain dashboards, reports, and workflows to ensure data accuracy and visibility
• Partner with leadership to define KPIs and pipeline health metrics
• Automate manual processes and streamline lead routing, deal tracking, and forecasting
• Conduct performance analyses and recommend data‑backed improvements to drive conversion and retention
• Manage and maintain integrations between Apollo and other GTM tools
• Support territory design, quota management, and commission modeling as we scale
• Collaborate cross‑functionally with Marketing, Product, and Finance to ensure alignment across the funnel

Qualifications

• 3–6 years of experience in Sales Operations, Revenue Operations, or related field
• Deep expertise with Zoho or Apollo CRM (certifications preferred)
• Strong analytical and reporting skills — Excel proficiency required;
  Power BI experience a plus
• Proven ability to manage GTM data structures and processes in a startup or high‑growth environment
• Excellent communication and cross‑functional collaboration skills
• (Bonus) Experience in Marketplaces, Construction, or B2B Saas