Collection Specialist

We're on the hunt for a top-tier Collection Specialist to join our restoration team, known as 24 Hour Flood Pros. If you're a high-energy, results-driven individual with a knack for getting homeowners and insurance companies to pay up, we want you on our team. This isn't just any collections job—it's a critical role that demands urgency, precision, and a winning attitude.

• Pursue outstanding payments from homeowners and insurance
• Communicate persistently and professionally with clients to ensure timely payments.
• Monitor accounts and follow up regularly to track collection progress.
• Collaborate with the restoration team to resolve any billing issues or disputes.
• Maintain accurate records of all collection activities and interactions.
• Report on collection activities and results to management.

• Proven experience in collections within the restoration industry.
• Strong understanding of billing processes related to homeowners and insurance claims.
• Excellent communication and negotiation skills—you're not afraid to pick up the phone and get results.
• Detail-oriented and highly organized—you keep track of everything.
• Ability to work under pressure and meet tight deadlines.
• Proficient in relevant software and tools used for collections and account management.

Job Type: Full-time

About 24 Hour Flood Pros™

Here at 24 Hour Flood Pros™, our mission is to bring the best and fastest response service to emergencies at residential and commercial properties throughout the entire country. We’re looking for skilled technicians, along with those who are passionate about helping people in their time of greatest need. Whether you have experience in flood, fire, or plumbing emergency response, give us a call or visit us online to learn more about how you can help the 24 Hour Flood Pros™ team.

Dedicated Team Members

We’re looking for those, first and foremost, whose passion and values align with our mission to provide the best and fastest emergency response service. Even if you don’t possess skills across all our service areas, if you’re willing to take constructive criticism, dedicate yourself, and put the people in need first, we might just have a place for you. All the skills in the world won’t compensate for lack of dedication to this work, which requires our team to respond to emergency situations at all times of day and night.