Associate Business Analyst

Primary Responsibilities

• Manipulate, analyze, and interpret large amounts of data using Access, Excel, SQL, and VBA
• Automate processes and reports
• Recognize inefficiencies in processes (operational or technical)
• Design solutions to address billing issues
• Pull ad hoc reports from various billing systems
• Perform data validation to ensure accuracy and quality
• Data mining for advanced analysis of data presented in reports for management
• Analyze insurance medical billing denials to identify trends
• Recommend solutions to decrease bad debt and increase cash for receivables from laboratory tests
• Assist Billing department in the resolution of billing issues
• Provide feedback to Senior Management regarding contractual issues impacting Revenue Services
• Collaborate with other business units and departments on analysis projects

• Ability to work to a consistent high standard under pressure
• Ability to work in a fast‑paced environment and adapt to ever changing priorities
• High degree of accuracy and attention to detail
• Demonstrate problem‑solving and strong analytical skills
• Ability toask on multiple small to complex projects / tasks and meet deadlines
• Willingness to undertake additional responsibilities as required
• Self‑motivated, able to work in a team, and demonstrates the ability to work independently

• High School Diploma / GED
• Must be 18 years of age OR older
• 1+ years of experience with investigative and research skills
• 1+ years of data analysis experience
• 1+ years of experience in using data‑driven insights to solve business problems by applying critical thinking to identify outliers, uncover trends, and recommend process improvements
• 1+ years of experience working with SQL
• Proficiency in Microsoft Excel, with the ability to create and manage complex spreadsheets, use formulas (e.g., VLOOKUP), pivot tables, charts, and data visualization tools to analyze and present business data effectively
• Ability to work full‑time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our 8‑hour shift schedules during our normal business hours of 8:00am – 5:00pm EST. It may be necessary, given the business need, to work occasional overtime

• Quest Diagnostics Billing experience

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a United Health Group approved high‑speed internet connection or leverage an existing high‑speed internet service.

• Strong logic / reasoning / creative thinking / business problem solutioning skills
• Excellent organizational, and communication (written and verbal) skills

* All employees working remotely will be required to adhere to United Health Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

No matter where or when you begin a career with us, you’ll find a far‑reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 – $41.83 per hour based on full‑time employment. We comply with all minimum wage laws as applicable.

Final date to receive applications:
This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone‑of every race, gender, sexuality, age, location, and income‑deserves the opportunity to live their healthiest life.

Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

United Health Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. United Health Group is a drug‑free workplace.

Candidates are required to pass a drug test before beginning employment.

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