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Strategic Workforce Planner – Insurance Ops

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Bestow Inc.
Full Time position
Listed on 2026-01-25
Job specializations:
  • Business
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading technology platform for life insurance seeks a Workforce Management Analyst to optimize staffing levels and forecast call volumes. The role requires 3+ years of experience in a high-volume contact center and strong analytical skills. Responsibilities include monitoring staffing performance, developing forecasts for inbound call volumes, and generating performance reports. This position offers flexible remote or hybrid work options in Dallas, Texas, and boasts competitive salary and benefits.
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