Senior Product Manager

Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well‑built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That’s why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience.

Headquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. Our remote‑first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer competitive pay, stock options, and excellent benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home.

We are dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through cutting‑edge technology and innovative solutions.

As a Senior Product Manager at Zippy
, you will play a key role in building the systems that support everything that happens after a loan is originated. This includes servicing, financial operations, data infrastructure, and investor support. You will help shape the tools and processes that ensure loans are managed accurately, money moves efficiently, and stakeholders have access to the insights they need to operate at scale.

This role spans multiple areas of the business. You will work cross‑functionally to improve internal workflows, develop operational tools, and strengthen the data foundation that powers servicing, reporting, and decision‑making. You will focus on driving clarity, reducing friction, and enabling future growth by applying strong systems thinking and a deep understanding of how technology supports day‑to‑day operations.

This is a great opportunity for a product generalist who enjoys solving complex behind‑the‑scenes challenges and is excited to contribute to the infrastructure that supports Zippy's continued growth.

• Own the strategy and execution for your product area, aligning with Zippy’s mission and business goals.

• Use data, A/B testing, and customer insights to drive decisions, optimize experiences, and measure success.

• Lead the product lifecycle
  , from discovery and roadmap definition to launch and iteration.

• Balance short‑term wins with long‑term impact
  , ensuring quick iterations drive lasting value.

• Solve complex problems
  , considering customer needs, business growth, and technical feasibility.

• Work cross‑functionally to align teams, remove roadblocks, and ensure smooth execution of product initiatives.

• Thrive in a fast‑paced startup
  , adapting quickly, making bold bets, and iterating to improve.

• 5+ years of product management experience in fintech lending, with loan servicing or data product experience preferred.

• Strong systems thinker with a track record of building internal tools, improving operational workflows, or supporting infrastructure at scale.

• Strong customer and business intuition
  , with a data‑driven approach to decision‑making.

• Ability to thrive in a fast‑paced startup environment
  , balancing speed with quality while adapting to evolving priorities.

• Excellent problem‑solving skills
  , with the ability to navigate ambiguity and drive clarity.

• Exceptional collaboration and communication skills
  , with experience working across teams like engineering, design, sales, and operations.

• Passion for creating products and experiences that drive impact.

Important Applicant Information

• While many of our interviews are conducted virtually, all applicants should be prepared to potentially meet in person as part of the process.

• As a participating employer, we will use E‑Verify to confirm employment eligibility.

• Please note that we are currently only hiring candidates who reside in the following states:
  Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee,…