Product Analyst

Ship Monk is seeking a highly motivated Product Analyst – Inbound who is looking to grow into a Product Manager role. This position is ideal for someone with strong technical and analytical expertise who enjoys working deeply with data and using insights to influence product direction.

In this role, you will leverage advanced SQL skills on a daily basis
, along with strong analytical thinking, to uncover insights, evaluate inbound performance, and support data-driven product decisions. You will work closely with Product Managers, engineers, and inbound operations teams to translate complex data into clear recommendations and product improvements.

This is a growth-oriented role designed for someone who wants to transition from a hands-on analytical position into product ownership over time
. You will gain exposure to the full product lifecycle - requirements definition, prioritization, experimentation, and delivery - while building a strong foundation in product management.

You’ll join an environment with experienced product, engineering, and operations professionals, providing direct mentorship, real ownership, and accelerated development toward a Product Manager career path
. Your work will directly impact inbound efficiency, accuracy, and the overall merchant experience.

• Bachelor’s degree or equivalent practical experience.
• 0–2 years of experience in product management, business analysis, operations, or a related role.
• Analytical skills, including Excel proficiency
• Strong written and verbal communication skills, comfortable engaging with merchants and customers
• Experience or familiarity with creating process flow diagrams
  , swimlanes, or similar operational/logistics diagrams (e.g., Lucidchart, Miro, Fig Jam, Visio).
• Passion for learning, problem-solving and working in a fast-paced environment.

PDLC Participation: Support the product development lifecycle for Inbound capabilities, including discovery, requirement definition, prioritization, development support and iteration.

Cross-functional Collaboration: Partner with inbound operations, engineering and stakeholders to ensure clarity, alignment and smooth execution across teams.

Execution: Demonstrate strong ownership, adaptability and the ability to juggle multiple tasks while maintaining attention to detail and hitting deadlines.

Customer Research: Assist with research, interviews and data analysis to better understand merchant and operational needs within the inbound process.

Implementation & Adoption: Collaborate with Go-to-Market teams to support product rollouts, documentation, training and customer adoption efforts.

Inbound Process Concepts: Develop a strong understanding of inbound workflows such as receiving, putaway, ASN processing, discrepancies and quality checks.

Data-Driven Decision Making: Use analytics to identify patterns, measure performance and support product recommendations that improve inbound efficiency and accuracy.

Warehouse Floor Engagement: Spend time with warehouse teams to observe workflows, identify pain points and help shape product enhancements grounded in real operational insight.

Growth Mindset: Demonstrate curiosity, energy and a proactive approach to learning both product management skills and warehouse/logistics processes.

Join us at Ship Monk and become part of a team shaping the future of logistics with innovative, data-driven solutions! 🚀