Learning Leader

Overview

Join to apply for the Learning Experience Leader role at Task Us
.

• Set the standards and expectations through your conduct, work ethic, integrity, and character.
• Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement.
• Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs.
• Accomplish projects and motivate trainees through effective training.
• Continuously improve training programs and other learning opportunities across the organization.
• Amend and revise programs as necessary for them to adapt to changes in the work environment.
• Act as the content expert, and maintain relevant training documents and training materials for training conducted.
• Develop and create effective induction programs.
• Monitor and review trainees’ progress through questionnaires and discussions with their managers.
• Audit trainees in field to ensure strict adherence to company policies.
• Ensure that statutory training requirements are met, understand e-learning techniques, and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages.
• Research and present new technologies and methodologies in workplace learning.
• Ensure that all trainees adhere to the company’s Code of Conduct.
• Support learning and development of our Roadside Assistance Specialist
  .

• Maintain Task Us’s high standard of safety, inside and outside of the vehicle.
• Demonstrate situational awareness and adapt to changes in the environment.
• Provide courteous communication with management, engineers, and the public.
• Provide assistance to stranded motorists and operate under various driving modes as required.
• Respond to emergencies and coordinate with local authorities as needed.
• Ensure safe operation of self-driving and non-autonomous vehicles, and document procedures and tests.
• Prioritize safety and compliance, including real-time reporting of incidents and adherence to traffic laws.

• Must be 21 years of age or older
• High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences
• Meets driver requirements, including driving record and criminal history under applicable regulations and laws
• Must have and maintain a valid state driver’s license
• Minimum of 3 years of experience in professional driving on public roads; additional experience preferred
• Proficient in Microsoft and Google applications
• Problem solver and critical thinker
• Ability to follow defined methods, procedures, and reports
• Capable of presenting and facilitating class discussions
• Energetic, enthusiastic, and creative with the ability to motivate and engage an audience
• Strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills
• Excellent oral and written communication skills
• Flexible schedule including weekends, holidays, and longer hours
• Team-oriented with ability to support production when needed
• Ability to travel when needed
• Knowledge of and/or experience driving professionally in high-traffic or congested areas

• Occasional standing, walking, and sitting; outdoors work
• Long periods of sitting; use of hands to finger, handle, or feel; speak or hear
• Occasionally reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl
• Must be able to occasionally lift and/or move up to 45 pounds
• Close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
• Most work is accomplished outdoors in a vehicle

• 1 to 2 years of related field experience (training or teaching)
• Strong leadership skills with proficiency in handling groups

Task Us is the fastest-growing tech-enabled business services company in the world, delivering customer support, AI operations, and content security services. It is recognized by Glassdoor, USA Today, and Comparably for its culture and workplace awards.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Education, Training, and Information Technology
• Industries:
  Outsourcing and Offshoring, E-Learning Providers, Transportation, Logistics and Storage