Accounts Receivable Administrator

Delivering Goods For The Good Of All™ - Trinity Rail

While _Trinity

Rail_ has built one of the broadest and deepest railcar platforms in the world, it’s what’s inside our cars that counts. We are proud to manufacture, maintain, and manage the railcars that deliver the indispensable goods that keep our lives, and our economy, rolling. “Delivering Goods For The Good Of All” is why we proudly come to work each day, and this is why our company exists.

This is our purpose._Trinity

Rail_ provides
- Railcar Manufacturing:  Railcar Leasing Solutions:  Railcar Maintenance & Parts:  Fleet Management Services:  more information, visit us at  more about Trinsight®:  is _Trinity

Rail_ 's cloud-based platform purpose-built to bring your fleet into focus, allowing you to transform and streamline your supply chain with real-time tracking, analysis and management features that modern logistics demands

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For decades, _Trinity

Rail_ has been delivering the goods that keep North America moving. A humble promise to transport the everyday things that make everybody's lives better. It's our commitment to being stewards of the supply chain connecting companies with customers. People with products and Delivering Goods for the Good of All. While we've built one of the broadest and deepest railcar platforms in the world, to us it's what's on the inside that counts.

And the purpose these products serve for you like grain the secret ingredient for making memories, or gravel that paves the way for a getaway, fuel to power the road trip of a lifetime, cars that transport us to exciting new places, and essential chemicals that purify our water food and promote a healthy way of life. Indispensable goods that truly move us and keep our lives, and our economy rolling.

Trinity Rail is proud to

This position is responsible for managing billing and mileage for the existing client base, including oversight of accounts with varying billing requirements. The Accounts Receivable Administrator is expected to perform all duties with a strong commitment to delivering exceptional service to Trinity Rail’s customers. This includes maintaining consistent communication with external clients, internal departments, and sales personnel, while also supporting change management initiatives.

The role demands excellent organization, the ability to prioritize and manage multiple tasks, and the flexibility to assume additional responsibilities as needed.

• Performs monthly and weekly billing for rental and mileage processes and meet departmental SLA’s for acceptable follow up time frames for customers
• Create value to the business by meeting the different reporting needs for our customers
• Collaborate across various upstream, downstream, and lateral business units to achieve resolution
• Establishes time frames and holds customers accountable to timely follow-up monthly information needed for all processes and next steps
• Performs account reconciliations and analysis as needed for 3
  
  PLA and mileage account.
• Resolves client-billing disputes, troubleshooting and updates on any billing issue.
• Process excess mileage and equalization for the yearly billing
• Ability to clearly communicate the details of excess mileage charges, ensuring the customer understands when and why they are applied as well as equalization, which may involve balancing charges or adjustments across multiple accounts or transactions.
• Be able to process invoices in many different customers or third party portals as requested.
• Other duties as required or needed

• High school diploma required, college degree in accounting/finance/business management preferred
• Minimum 3 years customer service/billing experience in a corporate setting
• Excellent communication & presentation skills with the ability to engage at all levels – from front line to executive
• Outstanding interpersonal skills with the ability to build relationships within a complex matrixed organization
• Ability to influence others through shared outcomes and common goals
• Proficiency in Microsoft Office including Excel and Word
• Must have attention to detail with an eye for accuracy.
• Creative, self-disciplined, and capable…