Business Process Mapping Specialist Temporary Onsite Dallas TX

The Business Process Mapping Specialist (Temporary) will partner with stakeholders to document current paper-based processes and translate them into clear, standardized workflows. This role will conduct interviews, capture “as-is” process steps, identify gaps and inefficiencies, and produce “to-be” process documentation using flowcharts and swimlane diagrams. HR process exposure is preferred.

This position is onsite in Dallas, TX

• Interview staff and process owners to understand end-to-end workflows, decision points, handoffs, and exceptions.
• Document as-is processes currently performed in paper/manual formats.
• Identify gaps, redundancies, risks, and improvement opportunities (e.g., unclear ownership, missing approvals, inconsistent steps).
• Facilitate working sessions to define to-be standardized workflows aligned to business needs and compliance expectations.
• Create clear process documentation including Swimlane diagrams.
• Create clear process documentation including:
  Flowcharts.
• Step-by-step narratives and SOP-style write-ups (as needed).
• Validate mapped processes with stakeholders to confirm accuracy and obtain sign-off.
• Maintain version control and organize process artifacts for easy reference and future updates.
• Provide regular status updates on progress, risks, and dependencies to project leadership.

• Demonstrated experience interviewing staff and translating findings into documented workflows.
• Strong capability mapping as-is processes, identifying gaps, and designing to-be workflows.
• Proficiency producing professional process artifacts (swimlanes/flowcharts).
• Excellent facilitation, listening, and documentation skills with strong attention to detail.
• Ability to manage multiple process tracks, prioritize work, and meet deadlines in a structured project environment.
• Professional communication skills and comfort working across roles and levels.

• Exposure to HR processes (e.g., onboarding/offboarding, employee changes, position management, approvals, HR operations).
• Experience in process standardization, continuous improvement, or change management initiatives.
• Familiarity with common process mapping tools (e.g., Visio, Lucidchart, Miro, or similar).

• On-site role requiring consistent in-office presence in Dallas, TX.
• Temporary assignment supporting a defined documentation and standardization effort.
• May require participation in workshops and cross-functional working sessions.