Client Coordinator

Client Care Coordinator Role Responsibilities

The Client Coordinator role is responsible for

• Following up with clients missing data in their documents.
• Carry out follow-up visits as necessary and ensure continued engagements with long term clients.
• Coordinate visits, care plans updates, and non-medical assessments with Quality Assurance, Scheduling, and the Director of Nursing.
• Maintain regular and effective communication with staff on your assignments and facilitate closed-loop communication between staff, the client, and scheduling including overtime and cancellations expectations.
• Engage with and get to know staff in order to assist scheduling with positioning appropriate assets with your clients.
• Assist and attend regular staff round Table.
• Represent the Agency at conferences, expos, and vendors fairs.
• Assist in follow-up from marketing events, communications, and campaign.

• Excellent oral and written communication and presentation skills
• Superior interpersonal skills and a solid reputation among peers, professionals, and customers.
• Ability to work effectively with all levels of the organization.
• Capable of thinking creatively and on the spot.
• Ability to maintain a calm and respectful demeanor with clients, employees, and corporate colleagues, even in stressful situations.
• Aptitude for performing a variety of functions, multi-tasking
• Capacity for self-management and follow through on growth targets.
• Demonstrate initiative, discretion, enthusiasm, and desire to promote the mission and values of the Agency.
• MS Office experience
• CRM experience

• 401K with 4% Match
• Health Insurance
• Dental & Vision Insurance
• Gas Stipend
• Base Pay + Bonus Opportunities + Commissions
• Paid Time Off
• Employee Assistance Program

Cambridge Caregivers is an Equal Opportunity Employer. Cambridge Caregivers is committed to providing high quality services to our clients and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cambridge Caregivers are based on client care needs and an individual’s qualifications without regard to race, religion, nationality, sexual orientation, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Cambridge Caregivers does not place or assign care, nor does it make employment decisions based on any of the aforementioned characteristics.