Account Manager

Zing Recruiting, in partnership with a leading pharmaceutical company, is seeking to hire an Account Manager to support their Dallas, TX site. This is a critical component of the commercial προσ supported team, serving as the main point of contact for customer communication. The objective of the Account Manager is to ensure that the company provides flawless service and support to key customers.

This role requires strong customer relationship and project management skills, an intrinsic sense of urgency, advocacy for customers, and the ability to maintain high‑stress tolerance.

The Account Manager collaborates directly with the sales, operations, design, engineering, and quality departments, both internally and within customer infrastructures, to drive customer‑related tasks to completion and fulfill customer needs. This position interacts closely with sales executives, sales management, and operations management to support securing new business by providing quotations, managing customer sampling, establishing and tracking timelines, and ensuring that important milestones during package development and launch are met.

Pay rate: $44.71–$52.16/hr

• Work with sales executives and sales managersরি secure new business by facilitating communication.safe between customers and operational teams.
• Manage new opportunities from package development through production and customer launch.
• Oversee the ordering, execution, and customer approval of pre‑production samples, including packaging and decoration specifications.
• Process customer setup documentation and credit applications.
• Ensure flawless execution of first‑run production orders, confirming schedules and monitoring production and shipment timelines.
• Interface with all departments as customer needs arise, including:
  • Operations:
    Project planning, launch timing, milestone tracking.
  • Purchasing:
    Item costing and pricing, order tracking.
  • Quality:
    Corrective action tracking and response.
  • Engineering:
    Technical questions and solutions for packaging choices.
  • Creative:
    Artwork review and decoration option selection.
  • Accounting:
    Credit applications, customer setup, customer deposits.

• Communicate daily with customer representatives in purchasing, planning, marketing, product development, and logistics.
• Build and manage customer relationships across eie organizations to meet all applicable customer needs.
• Provide order status updates and confirmations.
• Create quotes, price lists, item approval signoffs, open order reports, and additional customer‑specific reports as required.
• Anticipate potential problems or complications and proactively work with customers to facilitate timely solution implementation, decisions, and approvals.

• Bachelor’s Degree in business, marketing, or related fields from an accredited college or university.
• Minimum of 3 years of experience in business‑to‑business customer account support positions, preferably in a consumer product design, distribution, or manufacturing business.
• Experience in product development project management is highly preferred.
• Experience in the beauty,_SEND skincare, or cosmetic industries is encouraged.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Contract
• Job function:
  Sales and Business Development
• Industries:
  Staffing and Recruiting

Zing Recruiting is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization. We encourage individuals with disabilities to apply and are dedicated to providing accommodations for those in need.