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Business Development

Senior CX Programs Analyst — Airline Customer Experience

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: American Airlines
Full Time position
Listed on 2026-01-12
Job specializations:
  • Business
    Business Development
Job Description & How to Apply Below
A major airline company is seeking an Analyst/Sr Analyst for Customer Experience Programs in Dallas, Texas. The candidate will analyze customer feedback and data, manage commercial initiatives, and collaborate cross-functionally to enhance profitability and loyalty. Candidates should have a Bachelor’s degree and at least 4 years of relevant experience. Knowledge of Web Content Accessibility Guidelines and advanced Microsoft Office skills are preferred.

This is a full-time position offering travel and health benefits, among others.
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Position Requirements
10+ Years work experience
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