Intake Coordinator

Overview

Position Overview The Intake Coordinator plays a critical role at the front end of the order process for Koya Medical's medical devices. This role supports the sales team by managing order intake, insurance verification, and administrative coordination to ensure timely, accurate order processing and a positive patient experience.

• Serve as the initial point of contact for incoming medical device orders received from the sales team
• Process benefit and insurance verification, including deductible status, outofpocket responsibility, and coverage eligibility
• Manage and track orders from intake through resolution, partnering with the sales team on outstanding balances or issues
• Ensure accurate entry and maintenance of patient, provider, and order information within internal systems
• Collaborate closely with sales representatives to resolve discrepancies and complete required documentation
• Contact insurance companies as needed to confirm eligibility, benefits, and coverage details
• Partner with the benefits team and sales team to support smooth order processing and reimbursement
• Follow up on medical records, documentation, and faxes received from clinics related to submitted orders
• Maintain organized records and ensure timely communication on order status

• Familiarity with CRM software and sales tools
• Proficiency with Microsoft Office Suite (Outlook, Excel, Word)
• Working knowledge of insurance requirements and benefit verification
• Strong organizational and multitasking skills
• Excellent verbal and written communication abilities
• Ability to work independently as well as collaboratively within a team environment

This is a Contract to Hire position based out of Dallas, TX.

The pay range for this position is $22.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Dallas, TX.

This position is anticipated to close on Feb 3, 2026.

We re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.