Administrative Coordinator

Job Description:

• Practice Assistants play a critical role in supporting the daily operations of community-based physician practices.
• The Administrative Coordinator serves as a key administrative support resource, acting as a first point of contact for patients and ensuring a high-quality patient experience through effective coordination, communication, and organization in a fast-paced outpatient setting.

• Provide departmental administrative support by performing receptionist and clerical duties.
• Schedule and coordinate patient appointments.
• Answer telephone calls promptly, gather screening information, and manage messages effectively.
• Retrieve voicemail messages, return calls, and forward messages as required.
• Support referral management and review of health insurance payors.
• Organize, maintain, and retrieve patient records, logs, and controlling systems while ensuring confidentiality.
• Coordinate new patient onboarding and related administrative processes.
• Perform special projects and additional administrative tasks as assigned.

• Minimum of two years of medical office experience preferred.

• Strong multitasking and prioritization abilities.
• Excellent communication and interpersonal skills.
• Attention to detail with strong organizational skills.
• Ability to thrive in a high-volume outpatient environment.
• Demonstrated empathy, professionalism, and patient-focused mindset.

• High School diploma or equivalent required.
• Associate’s degree preferred.