Block Advisors Receptionist

At H&R Block, we believe in the power of people helping people. Our Purpose is to provide help and inspire confidence in our clients, associates, and communities wherever we operate. We are committed to a high‑performing, connected culture where everyone feels like they belong.

Helping others is what we do best. You’ll see the impact of your work firsthand as you inspire people to make confident, informed decisions about their lives, careers, and money. You’ll build client relationships that grow stronger each year while focusing on delivering excellence now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service—whether in person, over the phone, or virtually.
• Maintain office cleanliness and resource organization with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).

• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements).
• Full list of benefits available in our portal.

At H&R Block we remain committed to building a connected culture—one in which trust, care, and connections guide our work. You’ll be immersed in an exceptional work environment recognized worldwide on best‑company lists and supported by colleagues who’re devoted to growth and mutual support.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

• Seniority level:
  Not applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industries:
  Retail