Accounts Receivable Associate

Job Description
Downstream Systems, Inc. is a leading marketplace platform that's transforming the waste and construction industries from the ground up. We're on a mission to bring simplicity, transparency, and sustainability to two of the most essential-but often overlooked-sectors of our economy.

At Downstream, we make it easy for contractors, builders, and businesses to find and book critical services like dumpster rentals, hauling, and site clean-up-all in just a few clicks. No more endless calls, confusing pricing, or waiting around. Our platform connects customers with vetted, reliable providers so they can get what they need, when they need it-without the headache.

But we're not just about convenience-we're about impact. By streamlining logistics and digitizing the supply chain, we're helping reduce waste, cut emissions, and build a cleaner, more sustainable future for everyone. Whether you're managing a small job site or a major development project, Downstream is here to help you keep things moving-efficiently, affordably, and responsibly.

Accounts Receivable Associate

Location: Richardson, TX (Hybrid)

Type: Full-Time

About the Role

The Accounts Receivable Associate plays a critical role in maintaining the financial health of our growing marketplace by ensuring customers are billed accurately and payments are collected on time. You'll work cross-functionally with operations and customer success to manage invoicing, credit terms, and dispute resolution in a fast-paced, tech-driven environment.

Responsibilities

• Own and optimize the customer onboarding process.
• Set up new customer billing profiles and ensure accuracy in invoice details.
• Process customer payments and reconcile accounts.
• Monitor aging reports and follow up on overdue balances.
• Investigate and resolve invoice discrepancies and disputes promptly.
• Support month-end closing by preparing AR reports and summaries.
• Communicate professionally with customers regarding balances, terms, and billing adjustments.

Qualifications

• 1-3 years of experience in Accounts Receivable, billing, or collections.
• Strong attention to detail with excellent organizational skills.
• Proficiency in Excel, Stripe, or similar accounting platforms.
• Effective written and verbal communication skills.
• Experience in construction, logistics, or marketplace environments preferred.

PLEASE NOTE:
This role will be a hybrid position, with a requirement to commute to Downstream's headquarters in Richardson, TX.