Accounts Receivable Adjustments

Job Summary

The Accounts Receivable Adjustments Specialist will process branch requests to reconcile transactions. This is an accounting support position in a fast paced centralized accounting services environment providing financial services to community associations throughout North America. Candidates for this position must meet Associa's credit requirements.

• Work with branch and customer service to resolve and correct missing/misapplied payments.
• Able to review and explain account activity.
• Able to identify account discrepancies.
• Process adjustments to owner accounts as approved by Community Association Manager.
• Receive notices from bank and enter adjustments related to NSF, Stop Payment and Closed accounts.
• Enter reimbursable charges as necessary.
• Enter balance forward for new accounts.
• Generate appropriate communications to homeowners following activity completion.
• High volume workflow management.
• Refunds
• Correcting misapplied payments
• Waive and charge fees
• Uploading Excel File
• Email communication
• Setup ACH data

• Knowledge of assessing credit on receivables.
• Knowledge of accounting principles, practices, and procedures (US GAAP).

• High School Diploma or GED Required
• 0 – 3 years of directly related or closely related experience

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Self‑motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.