IT System Specialist

** THIS POSITION IS NOT OPEN FOR REMOTE ASSIGNMENT.
** ABOUT THE JOB

If you're driven by a sense of service, are eager to grow your technical skills, and enjoy finding innovative solutions to challenges, we invite you to join our IT team. Here, your contributions will directly enhance vital county operations with opportunities to learn and grow as part of a trusted and adaptable IT team.

In our fast-paced environment, you'll be a crucial member of our IT team of eight dedicated professionals supporting over 700 employees across diverse county departments and partner agencies. From workstations, mobile devices, wifi, servers and cloud systems to cameras, door access, and business applications, we support most things "IT" and ensure technology empowers those who serve our community.

Monday – Friday from 8:00 a.m. to 5:00 p.m.

Associate’s degree in IT, Computer Science, or a related field and one year experience in an enterprise environment with IT support, systems support, and/or desktop support; or an equivalent combination of education, experience and training.

• Bachelor’s degree in related field
• Industry certifications such as CompTIA A+ CompTIA Security+, Microsoft Certified:
  Modern Desktop Administrator, or similar
• Excellent communication and customer service skills.
• Advanced troubleshooting skills and support of Windows and iOS devices.
• Microsoft:
  Active Directory, 365, Entra, Intune, Server, Windows, Office, and Group Policy
• Scripting languages such as Power Shell for automation tasks
• Endpoint management tools, cybersecurity best practices, and user lifecycle management
• Ticketing systems and customer service
• System monitoring tools, remote support utilities, and MDM solutions.
• Implementation of new applications, systems, and hardware
• Experience in a government or public safety IT environment
• Experience with VMware, Veeam, Cambium, Juniper, Palo Alto, Google Workspace
• Experience with endpoint security tools such as Crowdstrike, Sophos, Microsoft Defender
• General server/network experience and understanding of networking hardware and concepts (VDI, virtualization, VLANs, VPNs, firewalls)

Must possess and maintain a valid Oregon Driver’s License, automobile insurance, and access to and use of a personal automobile as a condition of employment. Able to pass a thorough background check suitable for working with law enforcement and sensitive information will be required as a condition of initial and ongoing employment.

Polk County takes pride in knowing that our employees are what makes the County a great place to work. We have a strong desire for each employee to feel respected; connected to the department they work for as well as other County departments and the community at large; and know that they are critical to County business. We understand that work may be necessary, but not what should define each individual.

We all have diverse personalities and interests away from the job, and at Polk County we encourage our employees to be connected to something bigger than work.

• 11 paid holidays per year
• 8 hours of vacation earned monthly with increases every 5 years
• 8 hours of sick leave earned monthly
• 4–5 Personal Leave Days earned each fiscal year (Depends on position; prorated depending on date of hire)
• PERS (Public Employees Retirement System) - 100% employer funded contributions
• Full health benefits for the employee and qualified family members with the employee paying only 10% of the premium
• Basic life Insurance - employer paid
• Optional benefits such as additional life insurance, short term disability, deferred compensation savings program and flexible spending accounts for unreimbursed medical and dependent care expenses
• Qualifying employer for Public Service Student Loan Forgiveness Program

Polk County is located in the Willamette Valley just an hour from the Pacific Coast to the west and an hour from Portland to the north. The population is approximately 87,000 and the area spans about 744 square miles, with two thirds of the western part of the county being forest. National…