Patient Care Coordinator

Join to apply for the Patient Care Coordinator role at Partnerships for Dentists
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Dental Office | Treatment Coordinator + New Patient Coordinator

• Pay:
  Competitive, based on experience
• Schedule:
  
  Mondays from 8:45 am to 6:00 pm | Wednesdays from 7:45 am to 4:00 pm | Thursdays from 7:45 am to 5:00 pm | Fridays from 7:45 am to 3:00 pm

We’re seeking a friendly, detail‑oriented Patient Care Coordinator (PCC) to join our dental team! You’ll be the first point of contact for our patients and a key player in delivering an exceptional care experience—from scheduling to financial coordination to follow‑up.

• Greet patients and ensure a welcoming front‑office experience.
• Answer phones, confirm appointments, and manage daily schedules to meet productivity goals.
• Present treatment plans, review fees, discuss payment options, and collect co‑pays.
• Verify insurance benefits, handle claims, and manage accounts receivable follow‑up.
• Maintain accurate patient records and support all aspects of front‑office operations.
• Coordinate referrals and follow through on patient care with specialists.
• Track case acceptance, follow up on unscheduled treatment, and manage appointment cancellations.
• Participate in daily huddles and communicate clearly with the clinical team.
• Ensure HIPAA and OSHA compliance at all times.
• Promote the practice by asking for reviews and referrals.
• Support cleanliness and organization in both front office and shared areas.

• Outstanding communication and customer service skills.
• Knowledge of dental terminology and insurance processes (ADA codes a plus).
• Strong multitasking and organizational abilities.
• Comfortable using scripts and addressing patient objections.
• Team player with a positive attitude and flexible mindset.
• Dental office experience strongly preferred.

• Competitive Salary
• 401(k) Matching
• Health, Dental, and Vision Insurance
• Life Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Employee Perks & Discounts

If you’re ready to make a meaningful impact in patients’ lives while supporting a high‑performing dental team — we’d love to hear from you!

Apply today and join a practice that values your skills, passion, and dedication!