Part-Time Telephonist

An excellent part-time opportunity has arisen to join our client in a front-line telephonist role, working 20 hours per week, Monday to Friday (8am-12pm) within a healthcare setting. The position suits someone organised, professional, and comfortable working in a fast-paced environment.

• Answer all incoming calls to the surgery switchboard in a polite and professional manner.
• Manage and transfer calls appropriately, ensuring enquiries are dealt with efficiently.
• Handle requests for patient home visits and ensure information is passed to the correct GP or duty doctor.
• Book patient appointments using the in-house computerised GP system.
• Update and maintain patient records accurately on the system.
• Record INR results received from pathology and notify patients as required.
• Manage incoming and outgoing daily post.
• Maintain strict confidentiality and adhere to data protection, safeguarding, and health and safety policies.
• Support the wider team with additional administrative tasks as required.

The ideal candidate will be polite, organised, and confident handling telephone enquiries in a busy environment. A professional manner, good communication skills, and respect for confidentiality are essential, along with basic IT skills and a willingness to learn internal systems through provided training.

Please call 711188 , or email  .

If you wish to apply for this role, please submit your CV via the Apply Now button below.