Case Manager

Job Title: Case Manager
Location: UNG-Dahlonega, GA
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job : 295401

Located in the fastest-growing region of the state, the University of North Georgia is a multi‑campus university with an enrollment of over 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development, and community engagement opportunities that develop students into leaders for a diverse and global society.

Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800‑member Corps of Cadets on UNG's Dahlonega Campus.

The University of North Georgia is currently accepting applications for a Case Manager on the Dahlonega campus. The Case Manager serves as a non‑clinical advocate and coordinator for undergraduate and graduate students s role requires sound judgment, compassion, and a student‑centered approach to addressing referrals and coordinating care. Located on the Dahlonega campus, the Case Manager supports students across all six UNG campuses, including online learners, and reports to the Associate Dean for Student Care and Outreach.

• Manage a student support caseload of mild to elevated level concerns, providing individualized care, tailored intervention, and consistent follow‑up to students, and referring parties.
• Facilitate referrals to on‑ and off‑campus services for students who face complex, hardship, and/or unforeseen circumstances such as academics, death of a loved one, financial, emotional distress, and other related concerns that could affect their ability to be successful at UNG.
• Provide advocacy for students, ensuring their needs are communicated and addressed.
• Consult collaboratively with UNG offices and personnel, community organizations, and family members to assist students; develop collaborative partnerships.
• Create and sustain campaign efforts to educate faculty and staff on how to support students of concern.
• Deliver proactive messaging and educational outreach to promote student well‑being, mental health awareness, academic resources, best practices, and more.
• Maintain student case files in Maxient, ensuring case notes and records are maintained in accordance with university policies and federal and state regulations.
• Assist with data analysis to identify and assess evolving issues impacting student success and the effectiveness of intervention models and resource delivery.

• Familiar with support services within a higher education or community setting to assist students/client.

• Master's degree required.
• Minimum one (1) year of experience working with student issues in areas such as Residence Life, Orientation, Advising, Student Counseling, or Case Management.

• Master's Degree in social work, higher education, counseling, public health, public administration, student affairs, etc. preferred.

• The proposed starting salary is: $54,778.

• Resume
• Cover Letter
• Unofficial Transcripts
• Contact Information for Three Professional References

The University of North Georgia, a unit of the University System of Georgia, is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, gender, sex, national origin, age, disability, religion, genetics or veteran status.

• This is not a supervisory position.
• This position has financial responsibilities.
• This position will be required to drive 1‑24%.
• This role is considered a position of trust.
• This position does not require a purchasing card (P‑Card).
• This position requires security clearance.

• Position of Trust + Education