Financial Aid Call Center Student Worker - Institutional Student Worker

Job Title

Financial Aid Call Center Student Worker - Institutional Student Worker

Location: UNG-Dahlonega, GA

Regular/Temporary: Temporary

Full/Part Time: Part-Time

Job : 295496

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of nearly 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society.

Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university  signature leadership programs is its 800-member Corps of Cadets on UNG  Dahlonega Campus.

The University of North Georgia is currently accepting applications for a Financial Aid Call Center Student Worker - Institutional Student Worker on the Dahlonega campus available for immediate hire (Spring 2026). This position is available for extension through Summer 2026 and Fall 2026.

• This position assists the Financial Aid department by answering and routing calls, answering basic financial aid questions, and assisting the Financial Aid Staff as needed.
• This position must maintain a high level of Customer Service.

• Knowledge of office practices, procedures, systems and equipment.
• Requires basic knowledge of grammar, spelling punctuation and simple mathematical functions.
• Microsoft Office products such as Word, Excel and Access.
• Ability to work effectively with a diverse population; ability to utilize BANNER or a similar relational database.
• Requires good written and oral communication skills and problem solving skills.

• Must be enrolled at the University of North Georgia in a minimum of six (6) credit hours to qualify as a student worker

• Experience in Customer Service is not required but preferred.

• Resume
• Cover Letter

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at the USG policy manual. Freedom of Expression is supported as stated in Board Policy 6.5.

The University of North Georgia, a regional multi-campus institution and premier senior military college, provides a culture of academic excellence in a student-focused environment that includes quality education, service, research, and creativity. More details on UNG Mission, Values, Vision, and Culture can be found online.

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with the University of North Georgia, confirmation of credentials and employment history reflected in application materials, and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

The University of North Georgia is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. UNG is a federal contractor and desires priority referrals of protected veterans.

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will not be required to drive.
• This role is considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position will not travel.
• This position does not require security clearance.

Please note:

the University of North Georgia career board updates daily; positions are subject to be removed without prior notice or before the posting expires.