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ITSM Analyst — Drive Service Quality Continuous Improvement

Job in Dahlgren, King George County, Virginia, 22448, USA
Listing for: Client Solution Architects
Full Time position
Listed on 2026-03-04
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst, IT Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A technology and operational support firm is seeking an IT Service Management Analyst to support a program at Dahlgren Naval Base. The role involves generating documentation, monitoring ITSM performance, and collaborating with Service Owners to improve service delivery. Candidates should have three years of relevant experience in IT service management and be able to maintain an active Secret Clearance. This position is crucial for ensuring efficient product delivery while focusing on continuous service improvement.
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