Computer Specialist

Overview

COMPUTER SPECIALIST: (VDEPT)

Bowhead has a job opening for a Computer/Desktop Support Specialist in Dahlgren, VA. The candidate will provide on‑site customer support and technical assistance to users of a specific organization at the V Department Service Center in Dahlgren, VA.

• Perform data moves from external hard drives/removable media as required by customers.
• Assist other IT personnel with their job responsibilities as necessary.
• Attend and participate in IT workshops, conferences, organizations sponsoring IT topics to exchange ideas or to gain insight/networking, continuing education workshops and webinars.
• Perform job responsibilities with professionalism and courtesy, excellent customer & personal service.
• Provide scheduled after hours on‑call support for customers.

• One to three (1‑3) years of overeall experience.
• High School diploma required.
• Six (6) months of general Information Technology (IT) experience in a customer‑service environment.
• Intermediate to advanced level skills in Microsoft Office software suite – Word, Excel, Outlook, Power Point
• Ability to communicate effectively with all levels of employees and outside contacts
• Strong interpersonal skills and good judgment with the ability to work alone or as part of a team

• Must be able to lift up to 10‑15 pounds
• Must be able to stand and walk for prolonged amounts of time
• Must be able to twist, bend and squat periodically

Must be able to obtain and maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.