Journeyman Plumber - Field Technician

We're launching a brand-new Mr. Rooter Plumbing location in Cypress, and we're looking for a service-oriented Journeyman Plumber who takes pride in their craft, communicates with customers like a pro, and wants to be part of a team that's building something meaningful.

You'll be stepping into a foundational role where your experience and professionalism will help set the standard for our new territory.

The Mr. Rooter systems, leadership, and brand are already firmly in place - but your craftsmanship and customer service will play a major part in shaping how our operation performs and grows.

This is not an entry-level role.

This is a key hire position.

What You'll Do

• Run residential service plumbing calls independently and professionally
• Diagnose issues thoroughly and present clear repair options
• Perform high-quality repairs and installations
• Follow the Mr. Rooter C.U.S.T.O.M.E.R. experience process to deliver consistent, five-star service
• Conduct whole-home plumbing inspections and provide proactive recommendations
• Maintain clean work habits, accurate documentation, and strong communication
• Treat every home with respect and protect the customer's property
• Help establish the service standards and field culture as the team grow

Who Thrives in This Role

This position is ideal for someone who:

• Enjoys interacting with customers and solving problems
• Takes pride in service work and doing the job right the first time
• Appreciates autonomy - managing your day, your calls, and your results
• Is patient, persistent, and detail-oriented
• Is comfortable with tools, technology, iPads, and service software
• Isn't afraid of the physical side of plumbing and takes pride in cleaning up afterward
• Wants a long-term career path with room to grow

Training & Support

You are already a skilled, experienced plumber.

We are not teaching you how to be one.

What Mr. Rooter provides is:

• Systems training to help you deliver a consistent, high-quality customer experience
• Coaching to help you increase your success, efficiency, and earning potential
• Access to advanced training modules to level up, not start from scratch

This is professional development, not basic training.

How We Measure Success

We keep score - and we celebrate wins. Success is measured by:

• Offering and delivering the right solutions
• Quality workmanship done right the first time
• Efficient use of time and materials
• High customer satisfaction and five-star reviews

Required Qualifications

These are non-negotiable:

• Active Texas Journeyman Plumber License
• Minimum 3 years of residential service plumbing experience
• Strong diagnostic and customer-service skills
• Must have a valid driver's license and be insurable - you'll be driving our company vehicle
• Ability to pass background and drug screening
• Professional appearance and communication

What You Get

• Competitive base pay
• Commission that rewards performance and professionalism
• Paid training and professional development
• Branded company vehicle
• iPad and service software
• Paid time off
• Benefits package to include Medical, Dental and Vision insurances
• A real path to leadership as the team expands

Compensation

Starting pay range: $30.00- $36.00 per hour, depending on experience.

After onboarding, you will earn generous commissions based on performance and job profitability.

If You're the Right Fit

You're not just looking for a job - you're looking for a place to grow, contribute, and take pride in your work.

If that sounds like you and you're ready to bring your experience to a team that's serious about growth and service excellence, APPLY TODAY!